HKBazar Terms and Conditions

Last Updated: October 2025

By accessing or using HKBazar.com (the “Site”), you agree to be bound by these Terms and Conditions, along with our Privacy Policy, Returns & Refund Policy, and all other referenced policies. Please read them carefully before using the Site. If you do not agree, you must refrain from accessing or using HKBazar.

1. Introduction

Welcome to HKBazar, your trusted online marketplace for shopping and selling products in Pakistan. These Terms govern your use of our website, mobile app, and services (collectively referred to as the “Platform”).
The Platform is operated and managed by HKBazar, headquartered in Gulberg, Lahore, Pakistan.

HKBazar may modify or update these Terms at any time without prior notice. Updated terms will take effect upon posting. Your continued use of the Site indicates your acceptance of the revised Terms.

2. Your Account

To use certain features, you may be required to create an account. You agree to provide accurate, complete, and current information. You are responsible for maintaining your account confidentiality and agree to notify us immediately of any unauthorized use.

HKBazar reserves the right to suspend, deactivate, or terminate any account at its discretion without prior notice.

3. Privacy and Data Protection

Please refer to our [Privacy Policy] for details on how we collect, use, and safeguard your personal information.
By using HKBazar, you consent to the collection and use of your data in accordance with that policy.

4. Use of the Platform

HKBazar grants you a limited, non-transferable, and revocable license to use the Platform for personal shopping purposes only.

You may not:

• Use the Site for illegal or fraudulent activities.
• Copy, reproduce, or distribute any content or data without permission.
• Use bots or data scraping tools to extract content.
• Impersonate another person or misrepresent your identity.
• Interfere with or disrupt Site operations.

Violation of these rules may result in account termination and possible legal action.

5. Marketplace Role and Liability

HKBazar operates as an online marketplace platform, connecting buyers and sellers. We are not a direct party to transactions between them. Product listings, descriptions, prices, and shipping are managed by independent sellers.

HKBazar is not responsible for:

• Product quality, safety, legality, or suitability for purpose.
• Any disputes between buyers and sellers.
• Delays, damages, or losses during delivery.

We encourage buyers to review seller ratings, descriptions, and policies before purchasing.

6. Product Listings and Pricing

Sellers are responsible for ensuring that product listings are accurate and comply with applicable laws. Prices are displayed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

While we strive for accuracy, errors may occur. HKBazar reserves the right to correct any errors and cancel orders placed under incorrect pricing.

7. Orders and Contract of Sale

When you place an order, you make an offer to purchase the product from the seller. The sale is confirmed only when the seller dispatches the product.

HKBazar may cancel orders for reasons including:

• Out-of-stock items
• Pricing errors
• Fraud prevention
• Invalid or incomplete information

If a prepaid order is canceled, the full amount will be refunded as per our refund policy.

8. Returns, Refunds, and Cancellations

Please review our [Return & Refund Policy] for details on eligibility, timelines, and process.

HKBazar ensures that refunds are processed promptly once returned items are received and approved. Refund timelines depend on your payment method and financial institution.

9. Payment Methods

HKBazar supports multiple payment options:

• Stripe (Credit/Debit Card Payments)
• Cash on Delivery (COD)
• Bank Transfer

Payments are processed securely through our verified partners. HKBazar is not responsible for issues arising from third-party payment gateways.

10. Intellectual Property

All content on HKBazar — including logos, images, text, design, and software — is the property of HKBazar or its licensors.
You may not copy, modify, or distribute any material without written permission.

Unauthorized use of our intellectual property may result in legal action.

11. User Content

Any reviews, feedback, or suggestions submitted to HKBazar become our property and may be used for promotional or operational purposes.
Users must not submit content that is false, offensive, defamatory, or violates others’ rights.

12. Communication

By using our Platform, you consent to receive communication via email, SMS, phone call, or app notifications related to your orders, promotions, or service updates.
You may opt out of promotional messages at any time.

13. Limitation of Liability

HKBazar is not responsible for:

• Indirect, incidental, or consequential damages.
• Business losses, data loss, or reputational damage.
• Delays or service interruptions beyond our control.

All products and services are provided “as is” without warranties of any kind, express or implied.

14. Third-Party Links and Services

Our Platform may contain links to third-party sites or services. These are provided for convenience only. HKBazar has no control over and is not responsible for their content, policies, or practices.

15. Indemnity

You agree to indemnify and hold harmless HKBazar, its affiliates, officers, and employees from any claims, losses, or damages arising from your misuse of the Platform or violation of these Terms.

16. Force Majeure

HKBazar will not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, or technical issues.

17. Termination

HKBazar may suspend or terminate your account at any time for violating these Terms. Upon termination, your right to access the Site immediately ceases.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of Pakistan.
Any disputes shall be subject exclusively to the jurisdiction of the courts of Lahore, Pakistan.

19. Contact Us

For inquiries, support, or complaints, please reach out to us:

Email: support@hkbazar.com
Phone: +92 340 1879642
Address: Gulberg, Lahore, Punjab, Pakistan